Keep: Enhancing Developer Experience with Pullpo

Keep, a rapidly growing fintech scale-up, offers Canadian SMBs a comprehensive financial solution, including chequing accounts and credit cards with enhanced cashback rewards, lower fees on wire transfers, fair currency conversion, and higher credit limits for working capital.

Key Results

  • Reduced code review time by 15%
  • Eliminated flaky tests and significantly reduced CFR
  • Reduced build times 9%
  • Reduced CI/CD times by 60% and 75% respectively

People are extremely pleased with Pullpo. It’s gaining significant attention among developers, and regularly tracking team metrics has sparked many more devex initiatives, making it much easier to measure their ROI.

Alberto Romero
Tech lead at Keep

Gaining Complete Visibility into Developer Experience with Pullpo.

To maintain their growth and continue innovating, Keep needed a way to continuously monitor and improve their developer experience (DX). They turned to Pullpo, which provided them with objective team metrics delivered weekly through their preferred communication channels. These reports sparked regular conversations about optimizing processes, driving continuous improvement.

Additionally, Pullpo gathers feedback from each developer sporadically via Slack, allowing team members to anonymously share their perspectives on DX challenges. This has empowered Keep to address the most pressing issues affecting their developers.

  • CI and CD times: Keep improved their CI times by 60% and CD times by 75%, optimizing their delivery pipelines.
  • Code Review and Cycle Time: By making better use of draft PRs and prioritizing team-based feature shipping over individual work, Keep reduced code review time by 15% and cycle time by 7%.
  • CFR improvement: They eliminated flaky tests, improving a lot their CFR (Change Failure Rate).
  • Build times. Through the implementation of best practices for fast compilation in TypeScript, Keep reduced build times by 9%.

While Pullpo doesn’t directly solve these problems, it acts as a catalyst, sparking new initiatives that significantly improve productivity and developer experience. By measuring and justifying ROI, Pullpo enables Keep to continually enhance their development processes.

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