Keep
Keep, a rapidly growing fintech scale-up, offers Canadian SMBs a comprehensive financial solution, including chequing accounts and credit cards with enhanced cashback rewards, lower fees on wire transfers, fair currency conversion, and higher credit limits for working capital.
To maintain their growth and continue innovating, Keep needed a way to continuously monitor and improve their developer experience (DX). They turned to Pullpo, which provided them with objective team metrics delivered weekly through their preferred communication channels. These reports sparked regular conversations about optimizing processes, driving continuous improvement.
Additionally, Pullpo gathers feedback from each developer sporadically via Slack, allowing team members to anonymously share their perspectives on DX challenges. This has empowered Keep to address the most pressing issues affecting their developers.
While Pullpo doesn’t directly solve these problems, it acts as a catalyst, sparking new initiatives that significantly improve productivity and developer experience. By measuring and justifying ROI, Pullpo enables Keep to continually enhance their development processes.